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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770

GENERAL INFORMATION: 503-823-7404

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Portland Water Bureau Offices Closed Monday, September 7 in Observance of Labor Day

In observance of the Labor Day Holiday on Monday, September 7, Portland Water Bureau offices will be closed.

This includes the Customer Service Walk-In Service Center located on the first floor at 1120 SW Fifth Avenue, Portland, Oregon.

During the holiday, Water Bureau customers are invited to pay their bill in the following ways:

  • Online
  • By phone using a credit or debit card: Dial 503-823-7770, press 1
  • Drop off: Leave a payment in the Water Bureau's night box located outside the front door at 1120 SW 5th Avenue.

Customers are reminded to contact 503-823-7525 with questions regarding water quality or pressure. To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.

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Spam Prevention In the Pacific Northwest, what state is Portland in?