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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770


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Survey Says

On November 5, 2015, City of Portland Auditor Mary Hull Caballero released the 2015 Community Survey.

The survey reports results from the City Auditor’s annual survey of Portlanders, conducted to gather public perceptions of City services. The report, which marks the 25th year the survey has been conducted, includes survey details specific to each of Portland’s seven neighborhood areas and citywide data. It compares current survey responses with results from 2011 to show five-year trends.

Below are survey findings related to the Portland Water Bureau:

  • 72 percent of residents rated water services as “good” or “very good” – a slight increase from the 2011 survey (71 percent).
  • The Water Bureau ranked fifth highest out of 11 core city services ratings.
  • Of the 3,268 survey responses, 87 percent rated the tap water provided by the City as Very Good or Good.


 Access the entire 2015 Community Survey online.


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