Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
This includes both the Customer Service Call Center and the Customer Service Walk-In Service Center located on the first floor at 1120 SW Fifth Avenue, Portland, Oregon. Offices will reopen on Monday, December 28 at 8 a.m.
During the holiday, Water Bureau customers are invited to pay their bill in the following ways:
Customers are reminded to contact 503-823-7525 with questions regarding water quality or pressure. To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.