Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
The Mayor and City Council have approved the sewer, stormwater, and water bill rate adjustment for fiscal year 2016-17. For the third straight year in a row, the utility rate increase remains under five percent for water consumers.
Approximately 33 percent of the monthly bill charges will be dedicated to water services while 67 percent devoted to sewer and stormwater costs.
The water portion of the rate adjustment will support:
In Portland, utility rates are set through a yearlong process, beginning with the Bureau of Environmental Services (BES) and the Portland Water Bureau developing and submitting budget requests with direction from the Commissioner-in-Charge. The Portland City Council then reviews and approves the sewer and stormwater rates and the water rates to raise sufficient revenues to fund the budgets for the following fiscal year.