Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
The most common culprits are leaking toilets or dripping faucets. If your water usage is higher than usual or averages more than eight CCF per person every three months (eight CCF equates to 5,984 gallons of water), you may have a leak.
All water services in Portland are metered. Meter readings determine the water and sewer charges on your quarterly bill. Reading your meter is a great way to detect a leak if you have one.
Check out the Portland Water Bureau's Yes! You Can Find a Water Leak! brochure for ways to discover leaks and simple repair actions.
Portland Water Bureau Customer Service
For questions about your bill or more information on finding leaks, contact Customer Service at 503-823-7770 or PWBCustomerService@portlandoregon.gov.
Portland Water Bureau Water Conservation Program
The Portland Water Bureau provides free water conservation devices and materials. To order, visit www.portlandoregon.gov/water/conservation or call 503-823-4527.