Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
In observance of the Christmas holiday, Portland Water Bureau offices will be closed on Monday, December 26, 2016.
This includes both the Customer Service Call Center and the Customer Service Walk-In Service Center located on the first floor at 1120 SW Fifth Avenue, Portland, Oregon. Offices will reopen on Monday, December 27 at 8 a.m.
During the holiday, Water Bureau customers are invited to pay their bill in the following ways:
- Drop off: Leave a payment in the Water Bureau's night box located at 1120 SW 5th Avenue to the left of the building's front doors
Customers are reminded to contact 503-823-7525 with questions regarding water quality or pressure. To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.