Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
In observance of the Martin Luther King, Jr. holiday, Portland Water Bureau offices will be closed on Monday, January 16, 2017.
This includes both the Customer Service Call Center and the Customer Service Walk-In Service Center located on the first floor at 1120 SW Fifth Avenue, Portland, Oregon. Offices will reopen on Tuesday, January 17, 2017 at 8 a.m.
During the holiday, Water Bureau customers are invited to pay their bill in the following ways:
To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.