Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
Customers who need help paying their utility bill, or are looking for ways to reduce their bill, are invited to take advantage of the Water Bureau’s variety of financial assistance programs. These programs come in the form of payment arrangements, bill discounts for sewer and water charges, crisis vouchers, fixture repair services, Utility Safety Net program and more.
To learn more about the financial assistance and reduction programs available to you, and how you may qualify visit our Financial Assistance page or contact Customer Service at 503-823-7770 or PWBCustomerService@portlandoregon.gov.