In observance of the Presidents' Day holiday, Portland Water Bureau offices will be closed on Monday, Feb. 20, 2017.
This includes both the Customer Service Call Center and the Customer Service Walk-In Service Center located on the first floor at 1120 SW Fifth Avenue, Portland, Oregon. Offices will reopen on Tuesday, Feb. 21, 2017 at 8 a.m.
During the holiday, Water Bureau customers are invited to pay their bill in the following ways:
- Pay by phone by dialing 503-823-7770 and press 1
- Drop off: Leave a payment in the Water Bureau's night box located at 1120 SW 5th Avenue to the left of the building's front doors
- To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.
To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.