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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770

GENERAL INFORMATION: 503-823-7404

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Pay by Text

Pay by Text is a convenient way to pay your City of Portland sewer, stormwater and water bill by text message. When you sign up, you will be sent a bill notice by text and then be able to pay it by simply replying OK.

Once registered, you will receive a text message from the City of Portland on your bill date. The message will state the bill amount, due date and a prompt to reply OK to pay with your saved payment method. When you reply OK your payment will process on your account and a text message receipt will be sent.

Please note that you must reply to pay within two hours of receiving a bill by text. If you reply later, a new bill notice will be sent, which will require another reply to pay.

Here’s how to enroll:

-          Sign in to your account and select Payment Options and then click Pay Options.

-          Store your bank account or credit card to use for Pay by Text.

-          Select My Profile and click Pay by Text.

-          On the drop down “How would you like to receive Invoice Notifications?” Select Email and Text.

-          Enter your mobile phone number and click Save.

-          A text will be sent to confirm enrollment. Reply OK to activate Pay by Text.