In observance of the Labor Day holiday, Portland Water Bureau offices will be closed on Monday, Sept. 4.
This includes both the Customer Service Call Center and the Customer Service Walk-In Service Center located on the first floor at 1120 SW Fifth Avenue, Portland, Oregon. Offices will reopen on Tuesday, Sept. 5, 2017 at 8 a.m.
During the holiday, Water Bureau customers are invited to pay their bill in the following ways:
- Pay by phone by dialing 503-823-7770 and press 1
- Drop off: Leave a payment in the Water Bureau's night box located at 1120 SW 5th Avenue to the left of the building's front doors
To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.