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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

GENERAL INFORMATION: 503-823-7404

MAILING ADDRESS: 1120 SW Fifth Ave, Suite 600, Portland, OR 97204

More Contact Info

Water Bureau Offices Closed for Veterans Day on Friday, Nov. 10

Veterans Day ClosureIn observance of the Veterans Day holiday, Portland Water Bureau offices will be closed on Friday, Nov. 10. Offices will reopen on Tuesday, Nov. 13, 2017 at 8 a.m.

This closure includes both the Customer Service Call Center and the Customer Service Walk-In Service Center located on the sixth floor at 111 SW Columbia St., Suite 660, Portland, Oregon.

During the holiday, Water Bureau customers can pay their bill in the following ways:

  • Online: Click here
  • Phone: Pay by phone by dialing 503-823-7770 and press 1
  • Drop off: Leave a payment in the Water Bureau's night box located at 111 SW Columbia St. at the corner of SW 1st Ave. and SW Columbia St.

Water Emergency Hotline

To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.