Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
In observance of the Veterans Day holiday, Portland Water Bureau offices will be closed on Friday, Nov. 10. Offices will reopen on Tuesday, Nov. 13, 2017 at 8 a.m.
This closure includes both the Customer Service Call Center and the Customer Service Walk-In Service Center located on the sixth floor at 111 SW Columbia St., Suite 660, Portland, Oregon.
During the holiday, Water Bureau customers can pay their bill in the following ways:
Water Emergency Hotline
To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.