GENERAL INFORMATION: 503-823-7404
MAILING ADDRESS: 1120 SW Fifth Ave, Suite 600, Portland, OR 97204
In observance of the Veterans Day holiday, Portland Water Bureau offices will be closed on Friday, Nov. 10. Offices will reopen on Tuesday, Nov. 13, 2017 at 8 a.m.
This closure includes both the Customer Service Call Center and the Customer Service Walk-In Service Center located on the sixth floor at 111 SW Columbia St., Suite 660, Portland, Oregon.
During the holiday, Water Bureau customers can pay their bill in the following ways:
Water Emergency Hotline
To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.