Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
UPDATE 1/17/2018: Long range weather forecasts show mild weather with no extreme temps.
Because freezing temperatures are no longer a concern, Water Bureau crews will begin turning back on the City's Benson Bubbler drinking fountains.
On Monday, Dec. 18, the Portland Water Bureau will begin turning off the city's Benson Bubbler drinking fountains because of predicted cold temperatures. Cold temperatures can cause safety hazards on sidewalks for pedestrians.
A few bubblers will be will be kept on—including one at Fifth Avenue and West Burnside Street, one on the waterfront near the west end of the Steel Bridge and one under the Burnside Bridge—to provide water to those who rely on them as their primary water source.
It takes about one day day to turn off all of the city’s iconic drinking fountains, but can take more time depending on weather and other factors. Benson Bubblers are turned off by hand.
Once temperatures warm up, all of the bubblers will be turned back on.
Main breaks, service leaks and frozen water meters can also occur as a result of cold weather. If you observe running water in the street, believe you are not receiving water from your meter, or experience an urgent water problem, please contact the Portland Water Bureau's 24/7 Emergency Hotline at 503‐823‐4874.
For more information on the Benson Bubblers, visit www.portlandoregon.gov/water/bensonbubblers.