In observance of the President's Day holiday, Portland Water Bureau offices will be closed this Monday, Feb. 19. Offices will reopen on Tuesday, Feb. 20 at 8 a.m.
This closure includes both the Customer Service Call Center and the Customer Service Walk-In Service Center located on the sixth floor at 111 SW Columbia St., Suite 660, Portland, Oregon.
How to Pay Your Utility Bill
During the holiday, Water Bureau customers can pay their bill in the following ways:
- Online: Click here
- Phone: Pay by phone by dialing 503-823-7770 and pressing 1
- Drop off: Leave a payment in the Water Bureau's drop box located at 111 SW Columbia St. (at the corner of SW 1st Ave. and SW Columbia St).
Water Emergency Hotline
To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.