Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
Safety reminder: Water Bureau employees never ask to enter your home without a previous appointment. Employees may knock on your door to ask a few water-related questions or provide information, but they will never ask to enter.
Follow these safety tips if someone knocks on your door and claims to be a local government representative:
If someone knocks on your door claiming to be from the Portland Water Bureau, ask to see an identification badge and/or call and check with the Water Bureau at 503-823-4874.
A true employee will encourage, not resist, efforts made by a customer to confirm that they are legitimate.