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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770

GENERAL INFORMATION: 503-823-7404

More Contact Info

Holiday Closure: Labor Day, Monday, Sept. 4

Labor Day holiday closure noticeIn observance of the Labor Day holiday, Portland Water Bureau offices will be closed this Monday, Sept. 3.

Offices will reopen on Tuesday, Sept. 4. The Customer Service Call Center will reopen at 8 a.m. The Customer Service Walk In Center will reopen at 7:30 a.m.

How to Pay Your Utility Bill

During the holiday, Water Bureau customers can pay their bill in the following ways:

  • Online: Click here
  • Phone: Pay by phone by dialing 503-823-7770 and pressing 1
  • Drop off: Leave a payment in the Water Bureau's drop box located at 111 SW Columbia St., Portland, OR 97201.

Have a safe and happy holiday!

Report a Water System Emergency

To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.