Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
In observance of the Presidents' Day holiday, Portland Water offices will be closed on Monday, Feb. 18.
Offices will reopen on Tuesday, Feb. 19 at 8 a.m. The Customer Service Call Center will reopen at 8 a.m. The Customer Service Walk In Center will reopen at 7:30 a.m.
During the holiday, Water Bureau customers can pay their bill in the following ways:
Water Emergency Hotline
To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.