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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770


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Why You Shouldn’t Ignore the Little Water Drips

The Portland Water Bureau Water Efficiency Team

If you’ve got a leak you’ve been meaning to fix, you’re not alone. The average American household wastes more than 10,000 gallons each year from easy-to-fix water leaks—that’s the amount of water needed to wash 270 loads of laundry!

It can be hard to visualize how much water you’re losing but consider that a faucet that drips every  second is losing about 192 gallons of water per month.

Fixing the Leak

Many faucet leaks you can fix yourself and don’t take a lot of money to repair. If your leak is in a toilet, check out these step by step instructions or how to videos from our partners in the Regional Water Providers Consortium. If you’re looking for a little more hands on instruction, consider a Plumbing 101 class offered by our friends at the ReBuilding Center.

Getting Money Back on Your Bill

Sometimes leaks are big enough to cause a higher than normal bill. If that’s the case, after you’ve fixed the leak, make sure to contact us and ask about a leak adjustment. We may be able to adjust your bill back to what would be more typical for you.

Nerding out About Your Water Use

Want to know more about your overall water use?  Let us send you a free Home Water Audit Kit. The kit includes a bag to measure shower and faucet flow rate, toilet leak detection tablets, a drip gauge to measure leak rate and an easy to follow guide. Plan for about an hour of water-related “fun”.

Request a Home Water Audit Kit and ask us about your overall water use and what’s normal by contacting the Water Efficiency team at (503) 823-4527 or