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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770

GENERAL INFORMATION: 503-823-7404

More Contact Info

Water Bureau Offices Closed for Memorial Day on Monday, May 27

Portland Water Bureau logoIn observance of the Memorial Day holiday, Portland Water Bureau offices will be closed on Monday, May 27.

Offices will reopen on Tuesday, May 28, 2019 at 8 a.m. The Customer Service Call Center will reopen at 8 a.m. The Customer Service Walk In Center will reopen at 7:30 a.m.

How to Pay Your Utility Bill

During the holiday, Water Bureau customers can pay their bill in the following ways:

  • Online: Click here
  • Phone: Pay by phone by dialing 503-823-7770 and pressing 1
  • Drop off: Leave a payment in the Water Bureau's drop box located at 111 SW Columbia St. (at the corner of SW 1st Ave. and SW Columbia St).

Water Emergency Hotline

To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.