Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
You wake up one morning to find your outdoor faucet turned on full-blast, but you didn’t turn it on. How did this happen?
It may seem like an obscure crime, but every year our customer service team receives calls from customers who report people stealing water from unsuspecting households. Thieves simply help themselves to unlocked hose bibs, or prank-players turn on your outdoor spigot for whatever reason prank players play pranks. KGW reported last year that customers in Southeast Portland had their outdoor hose bibs—another name for an outdoor spigot—turned on without their knowledge.
Concerned about water theft? Take a moment to share this information with your neighbors, family, and friends.
Hose Bib Locks Can Prevent Water Theft
Hose bib locks are designed to secure a faucet from unauthorized tampering and water theft. Many locks fit three-quarter inch (¾”) garden hose thread faucets and are perfect for securing vacant homes, winterizing, or any time you want to have full control of water use from your hose bib.
Hose bib locks are small, inexpensive, easy to install, and can be found at most local home improvement stores and online.
And if you wake up one morning to find your spigot spewing water and you suspect foul play, call the police and make a report.
Contact the Portland Water Bureau. We're here to help!