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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770

GENERAL INFORMATION: 503-823-7404

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Can You Imagine a Day Without Water?

When disaster strikes, it may be a while before water is available in your home.

A day without water means no water to brush your teeth or wash your dishes. It means no coffee to get you through your morning. Flushing the toilet does nothing. It also means firefighters do not have water to put out fires, farmers can’t water their crops, and restaurants needs to start closing shop.

A day without water is nothing short of a crisis.

What We're Doing to Prevent this Scenario

We’re investing in projects that support our seismic resilience goals to help keep water flowing to Portlanders after a major disaster.

The Washington Park Reservoir Improvement Project is bringing reliable and earthquake-ready water service to more than 360,000 people on Portland’s west side.

Portland’s water mains that cross the Willamette River are more than 50 years old and will likely not survive a major earthquake. The Willamette River Crossing Project will build an earthquake-resilient water line deep under the Willamette River to help ensure water for the west side of the river, even after an earthquake.

As part of the Bull Run Treatment Project, a filtration facility scheduled to be completed in 2027 will provide quicker recovery after a fire and replace aging infrastructure with seismically resilient infrastructure to better withstand an emergency like a major earthquake.

How You Can Help

Take preparedness personally by storing 14 gallons of water per person and have a go-bag with food, medication and other important supplies.

When building your emergency kit, start with water! Learn how you can prepare yourself and your family for an emergency or natural disaster at regionalh2o.org/emergency-preparedness.