Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
In observance of the Thanksgiving holiday, Portland Water Bureau offices will be closed on Thursday and Friday, Nov. 28 and 29.
Offices will reopen on Monday, Dec. 2, 2019 at 8 a.m. The Customer Service Call Center will reopen at 8 a.m. The Customer Service Walk-In Center will reopen at 7:30 a.m.
During the holiday, Water Bureau customers can pay their bill in the following ways:
To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.