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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770

GENERAL INFORMATION: 503-823-7404

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UPDATE TRAFFIC ADVISORY: 11/10/20 Water Main Repair Complete

The water main break repair on Northwest 23rd Avenue between Thurman and Vaughn streets is complete. The traffic advisory has been lifted and Northwest 23rd is reopened. The Portland Water Bureau will return (weather dependent) for final restoration work on the asphalt. Water service has been restored.

The broken pipe was a cast iron eight-inch main from 1926. Some customers may have experience discolored water. If your water is discolored, wait an hour for the system to settle. Then run water at one tap for two to three minutes to see if it clears. If it does not, wait another hour and try again. When water runs clear, run water throughout the house to flush any sediment that may have been drawn into your pipes. More information can be found at the Water Bureau’s Discolored Water page.

The Water Bureau’s Maintenance & Construction crews are called out to repair water main breaks at all hours of the day and night, an average of 200 times a year.

Be our eyes and ears. If you think you’ve spotted a broken main, call our emergency line 24-hrs. a day at 503-823-4874.