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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770


More Contact Info

  • COVID-19 Updates from the Portland Water Bureau Portland Water Bureau's response to COVID-19

  • Learn more about Cryptosporidium and Portland's drinking water.

  • Having a hard time paying your sewer, stormwater, and water bill? The City of Portland offers financial assistance to qualifying customers.

  • New Online Services: Set Up Payment Arrangements and More

  • Bull Run Treatment Project Updates Learn about upcoming changes to Bull Run water treatment.

  • Portland Water Bureau Crews Respond to Water Emergencies 24/7 We are dedicated to providing Portland with a safe and reliable water supply. Maintenance & Construction crews are on standby, ready to respond 24-hours a day, seven days a week to repair broken water mains and address water emergencies.

  • Easy Steps to Reduce Lead in Drinking Water & Household Plumbing Lead is rarely found in Portland’s source waters, and there are no known lead service lines in the distribution system. For information on reducing lead exposure how to request a FREE lead-in-water test kit, visit

  • Water Quality is One of Our Highest Priorities Portland's water quality is tested continually and meets or exceeds all federal standards.


Our Mission Statement

We serve excellent water every minute of every day.

Water Blog View all »


  • Being ready and resilient means water providers don’t just plan for “The Big One”, they plan for “Every One”! Lea… 21 hours ago
  • RT @portlandwater: Want to learn how the Portland Water Bureau replicates the conditions of its high-risk homes so it can test for lead-in-… 22 hours ago
  • RT @portlandwater: The Improved Corrosion Control Treatment Project will help us continue to improve water quality & public health. We'r… 22 hours ago
  • RT @PDXGovRel: The City of Portland is hard at work building better infrastructure. With support from an @EPA Water Infrastructure grant @p23 hours ago
  • Hot weather will be here before we know it! Give your sprinkler system the checkup it needs to help you save water… 1 day ago
Portland Water Bureau project look up tool