Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
To make a payment online you will need the permit number and the amount due. This information can be located on the invoice you received in the mail. If you cannot find your invoice, call 503-823-1256 for assistance.
Refund requests can be made by calling 503-823-1256. Refunds will be issued when all equipment has been returned in good working condition and all usage fees are paid. All refunds will be returned to credit card or mailed a check depending on original payment. Credit Cards will be processed within 2-3 days and checks will be mailed within 2-3 weeks.