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The City of Portland, Oregon

Online Complaint Form

File a complaint about a City Bureau online

phone: 503-823-0144


1221 SW 4th Avenue, Room 310, Portland, OR 97204

* Required Field

Ombudsman Complaint Form
File a complaint about a City bureau or agency

Office of the Ombudsman - a division of the Office of the City Auditor

Before you submit your report, you are encouraged to visit the Ombudsman's Office's Frequently Asked Questions.

Note: Required fields are marked with an asterisk (*)

Have you filed an appeal or grievance
with the agency?
Have you taken any other action
to resolve the problem?
(Maximum file size: 30MB)

Your contact information is optional, but we frequently need to contact people for additional information.

Contact preferences

We want to ensure that Portlanders from all backgrounds have access to our services. Please select your racial or ethnic heritage.

Your race/ethnicity

If you would like to request that your name and other identifying personal information be kept confidential, please click the button next to "Yes."

I am submitting this complaint with the understanding that the Ombudsman will keep my identity and other identifying personal information confidential and will only disclose it if ordered to do so by the district attorney or a court of law.