City code requires us to verify that you met your MSC (Minimum Service Contribution). If you have not logged at least 12 hours during the current or previous calendar year, please do so before requesting a replacement or renewed badge: https://www.portlandoregon.gov/pbem/article/560992

And they are too big/expensive to mail, so an appointment must be made to pick them up in person at the ECC (9911 SE Bush St), Mon-Fri, 07:30-17:00. You might want your Team Leader to coordinate if several members of your team need helmets.