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City code requires us to verify that you met your MSC (Minimum Service Contribution). If you have not logged at least 12 hours during the current or previous calendar year, please do so before requesting a replacement or renewed ID: https://www.portlandoregon.gov/pbem/article/560992
And they are too big/expensive to mail, so an appointment must be made to pick them up in person at the ECC (9911 SE Bush St), Mon-Fri, 07:30-17:00. You might want your Team Leader to coordinate if several members of your team need helmets.
Your ID card will be mailed to your address on file. After submitting this request, please verify that your address is current at https://www.portlandoregon.gov/pbem/article/560992
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In the Pacific Northwest, what state is Portland in?