Complete information, including your contact information, is required in order to investigate your complaint and provide assistance. Please note that the information provided may be shared in order to resolve the complaint. The information may also be subject to public records requests. If you do not want your information shared, please affirmatively check the box below. Please note that if you elect to keep the information confidential, the City will be limited in its ability to resolve your specific issue with the platform, including any requested refund or change in contract terms.

Please submit documentation showing overcharges, including invoices, order receipts and relevant contracts outlining the agreed upon rates to john.dutt@portlandoregon.gov